Frequently Asked Questions

We are here to help please feel free to contact us if your question is not answered below.

What is $BioFi

$BioFi, short for Biometric Financial, is a utility token and a secure set of solutions developed by Finnovant, Inc., leveraging the blockchain and decentralized services. BioFi addresses the concerns many people have about safeguarding their personal data and being safe from exploitation by fraudsters.

Why are Biometrics a part of the BioFi solution?

Safeguarding access to sensitive information and assets is a major concern of consumers today.  Cyber criminals have become adept at stealing usernames and passwords often resulting in identity theft and or stolen assets.  BioFi helps solve this problem (along with eliminating the need for Captcha) bringing the speed, security, and anonymity of biometric identity to the blockchain and the decentralized finance (DeFi) space.

How can BioFi protect my information & assets?

BioFi’s use cases are practically limitless, from covering the basic elements of authentication for logins, password resets, and payments to updating sensitive information, and providing access to IoT device functions. BioFi is truly global in nature, not bound by a single language or territory, and designed to be user friendly with the added benefit of helping people feel more secure as access is tied to them individually.

Will you sell or share my information?

Finnovant does not believe in, or participate in, collecting, selling, or sharing your personal information with anyone that you do not authorize.  We believe big corporations should not take advantage of, monetize, or abuse the personal information they are storing on your behalf. The BioFi ecosystem is being designed to give the individual control over their own identity, how it is used, and who has access to it.

I'm interested in having my company/project participate in the BioFi Ecosystem. What do I need to do?

Finnovant is eager to welcome additional companies to participate in the BioFi ecosystem by bringing valuable, biometrically secured solutions to $BioFi holders.  Creating an easily accessible ecosystem, BioFi has the capability to support most industries. The immense value of the BioFi ecosystem includes:
1. Active portal for businesses and users implementing biometric security, where they can interact with API’s and prebuilt solutions, or offer products and services through a decentralized platform.
2. Control of sensitive information is given to consumers who will also have the ability to purchase relevant services with BioFi.

Please contact your team at Finnovant for more details at [email protected] or 844.724.8911 or connect through our social media channels including Twitter, Telegram and Facebook.

How do I get $BioFi? 

$BioFi is currently listed on a few exchanges as stated below: 
MexC Global, TraderJoe & LA TOKEN

BioFi Utility Token Ecosystem

BioFi dApp/Portal Questions

Which countries are allowed to participate?

Non-US Countries not on the Office of Foreign Assets Control (OFAC) list are allowed to participate.

Will $BioFi be supported on Uniswap?

At the moment there is no implementation of $BioFi on the Ethereum Blockchain, and if they are any tokens listed as $BioFi they have no association with this project. We want to make sure we keep our community safe and suggest that you only obtain $BioFi from the current official sources on MexC Global, Trader Joe, or LA TOKEN.

Where can I find the Tokenomics?

Please see the $BioFi Whitepaper and the Tokenomics section of our website, biometricfinancial.org.

What can I expect regarding transaction fees, GAS fees, Swap fees? 

Our goal is to provide a great user experience with low transaction fees.  To obtain this goal our plan is to launch $BioFi on the Avalanche Network.

What device should I be using?

Any Chrome-based browser will work.
We are working on implementing a mobile version – to be announced soon.

When will my $BioFi be distributed on the launchpad where I purchased it? 

Please refer to the launchpad information or communication channels. They will tell you when your $BioFi will be distributed.

Where can I use $BioFi

$BioFi can be utilized for multiple purposes!

1. Receive rewards and perks and to gain access to the $BioFi ecosyst
2. Use UniSafeBox Password Manager3. Schedule advertising in the Krptic Wallet
4. Purchase the API software development kit for the Biometrics prepay usage
5. Engage in games like DogeRun or access the Cyberlete platform
6. Access the upcoming insurance pool

Please watch our newsletters and social media to see all of the new capabilities coming up. Sign up for our newsletter here.

What do I do if I believe my Rewards contained the wrong value?

Please go back to your dashboard where you will see your smart contract, the details of it, and what you received in that value. There should be enough information there to show how it was calculated.  If there is an issue in the rewards given at the end of the smart contract’s duration please reach out to our help desk so that we can assist.

Which trading pairs are currently available?

MexC Global:
$BioFi/$BTC,
$BioFi/ETH,
and $BioFi/$USDT

AVAX:
$BioFi/wAVAX

The offer I selected did not complete properly, what do i do now? 

Remember, you have to go into Metamask (or your other WalletConnect compatible wallet) twice to approve your transaction. In some cases, users have forgotten to approve a transaction. In that case, you will need to retry. Pay close attention to prompts from your wallet and agree to details of the transfer. You should see confetti at the end of the process signifying that everything completed properly. No confetti means it did not work.

How do I report an issue?

Submit a ticket by selecting the correct drop down from our Contact Us form. Include transaction details and your Wallet ID
make sure you include the best email to reach you as well.

How do I use the $BioFi biometrics?

Before you begin, verify audio & visual working properly on your computer and that lighting and sound conditions are proper.
1. Make sure you are using your PC, Mac or Chromebook. This will not work on an iPhone.
2. Click on the “start preview” button.
3. Wait until you see your face, then center it in the oval.
4. Click the “start enrollment” button.
5. When you see your face say “BioFi keeps my information safe.”
6. Move your head slowly from side-to-side, or up and down, or in a circle when speaking.
7. Wait until the “continue enrollment” button appears, then click it.
8. Repeat the process two more times. After the third time, the system will process your enrollment (approximately 40 seconds).
9. Click the “setup your user profile” button after successful enrollment.
10. If the enrollment fails, click the “start preview” button and retry.

Can $BioFi be loaned to me?

Not at this time. If this becomes a product in the future, it will be announced through one of our social media outlets.  

How do I close out the smart contract for my rewards package? 

You will need to return to the website and go to your $BioFi dashboard to close out your smart contract after it has fully emitted.

What if I need to cancel my (insurance contract, game, or anything from a provider) ? Is there a way to refund my rewards or perks?

Unfortunately, there is no capability to cancel.  Each smart contract initiated must complete the full duration before the smart contract can provide it’s final output.

Does Finnovant have any products currently on the market? 

Yes!  Currently we have the Krptic wallet available for download on iOS and Android.  Additionally, we will have the biometrically secure UniSafe Box password manager available at launch too!  You can also see our Say-Tec technology as an on-chain solution with Governor Dao’s ($GDAO) Proof of Existence program.

Wallet FAQ's

Commonly asked wallet questions.

Which wallet can I use on the BioFi portal? 

On entry to the home screen at app.BioFiToken.io, you will need a wallet containing $BioFi that is compatible with the BioFi ecosystem. We update our wallet support regularly. At the present time, we support the following wallets. Note that having multiple defi wallet extensions in your browser may create conflicts. The suggestion is to have only MetaMask as a browser extension and use WalletConnect for the other wallets.  We currently support:
MetaMask (through browser extension)
MetaMask (through WalletConnect)
FortMaticimToken (through WalletConnect)
Trust Wallet (through WalletConnect)
Krptic Wallet (Coming soon through WalletConnect)

How do I connect my wallet to the BioFi Portal? 

On the home screen of the BioFi portal, please sign in to your wallet before entering the BioFi portal. This will provide the best experience. Note that you will need a compatible wallet, containing $BioFi, and connected to the Avalanche chain.

Does Krptic Wallet work with $BioFi? 

Krptic Wallet is coming soon to WalletConnect and then may be used within the $BioFi ecosystem portal. We recommend Finnovant’s Krptic wallet as your go-to digital wallet for all of your cryptocurrencies, secured by Say-Tec biometric authentication. The Krptic wallet includes an exchange feature and supports multiple blockchain standards (ERC-20, HRC20, and BEP20). Krptic is a free wallet found at the following app stores and will be compatible with ecosystem website soon:

iOS:  App Store
Android:  Play Store

Which Wallet Address should I use? 

It is extremely important for you to be certain you are using the correct wallet address.  Double or triple check the address you’re using.  If you use the wrong address the assets could be lost.

Blockchain & Crypto

Commonly asked Blockchain/Crypto Questions

What is a Smart Contract? 

When deployed to a blockchain, a smart contract is a set of instructions based on predetermined conditions that can be executed without intervention from third parties. The smart contract code defines how it responds to input, just like the code of any other computer program

What does "DEPLOYING" mean? 

Deploying a smart contract is the process of pushing the code to the blockchain, at which point it resides with an on-chain address. Once it’s deployed, the code cannot be changed and is said to be immutable.

how do Smart Contracts use Oracles? 

Oracles are most popularly used with Data Feeds. DeFi platforms like AAVE and Synthetix use Chainlink data feed oracles to obtain accurate real-time asset prices in their smart contracts.  Chainlink data feeds are sources of data aggregated from many independent Chainlink node operators. Each data feed has an on-chain address and functions that enable contracts to read from that address. For example, the ETH / USD feed

What is SNOWTRACE* ? 

SnowTrace allows you to explore and search the Avalanche C-Chain blockchain for transactions, addresses, tokens, prices and other activities taking place on Avalanche C-Chain (AVAX)

WHAT LANGUAGE IS A SMART CONTRACT WRITTEN IN?

The most popular language for writing smart contracts on Ethereum and EVM Chains is Solidity. It was created by the Ethereum Foundation specifically for smart contract development and is constantly being updated. Other languages exist for writing smart contracts on Ethereum and EVM Chains, but Solidity is the language used for Chainlink smart contracts.

What are Oracles & Why are they important? 

Krptic Wallet is coming soon to WalletConnect and then may be used within the $BioFi ecosystem portal. We recommend Finnovant’s Krptic wallet as your go-to digital wallet for all of your cryptocurrencies, secured by Say-Tec biometric authentication. The Krptic wallet includes an exchange feature and supports multiple blockchain standards (ERC-20, HRC20, and BEP20). Krptic is a free wallet found at the following app stores and will be compatible with ecosystem website soon:

iOS:  App Store
Android:  Play Store

What is MetaMask? 

Contracts are deployed by other addresses on the network. To deploy a smart contract, you need an address. Not only that, but you need an address which you can easily use with Remix. Fortunately, MetaMask is just what is needed. Metamask allows anyone to create an address, store funds, and interact with Ethereum compatible blockchains from a browser extension. See Metamask.io. The Avalanche C-Chain is a great example of an Ethereum compatible network and is the network we are currently deployed on.

What is a blockchain explorer?

A crypto-currency block explorer is an online blockchain tool that can show the details of all transactions that have ever happened on a blockchain network.
Ethereum uses Etherscan which is very popular because of how big the Ethereum network as become. We currently are live on the Avalanche so our smart contracts and transactions can only be viewed on Snowtrace which is the Avalanche Networks block explorer.

What is a dApp?

A decentralized application (dApp) is an application built on a decentralized network that combines a smart contract and a frontend user interface. App.BiometricFinancial.org is a dApp.

Ethos Metaverse / DogeRun

Metaverse Questions

Minting Classic Doges  

  • Visit the Mint Page: Click Here
  • Connect your wallet.
  • In the “Classic Doges” section on the right, there is a space to enter how many Doges you would like to “adopt”, or mint.
  • Enter how many you would like.  
  • Click “Adopt”.
  • Accept the transaction in your wallet.  

Once the transaction is completed you have successfully adopted your MoonDoge. You can visit NFTrade to see your Egg in your account

Minting Origin Mystery Eggs (Origin Doges)

  • Visit the Mint Page: Click Here
  • Connect your wallet.
  • In the “Origin Mystery Egg” section on the left, there is a space to enter how many Eggs you would like to “adopt”, or mint.  - Enter how many you would like.  
  • Enter how many you would like.  
  • Click “Adopt”.
  • Accept the transaction in your wallet.  

Once the transaction is completed you have successfully adopted your MoonDoge. You can visit NFTrade to see your Egg in your account

Hatching Origin Mystery Egg  

  • Right below the mint options on the mint page is the “Doge Egg Incubator”.
  • This is where you will hatch your Origin Mystery Eggs.
  • First, click approval. This is the approval to transfer your Eggs to the incubator. It is a one-time fee and should be very inexpensive.
  • Accept the approval transaction in your wallet.
  • Once that transaction is complete you can enter the number of Eggs you would like to hatch into the section above “Incubate”.
  • Click “Incubate”.
  • Accept the transaction in your wallet.

Once the transaction is complete you will receive your Moon Doge NFT and your Hatched Egg Shell NFT!
You can see your NFTs in your account on NFTrade

Make sure you hold onto your shells!  

  • Origin Egg Shells are your ticket to a free Doge Ship!  
  • When Doge Ships are released they will be claimable by burning these Egg Shells.  
  • Each Egg Shell is good for 1 Doge Ship!  
  • The more shells you have the more ships you can get!  
  • There will only ever be 1,111 Origin Egg Shells in existence.